RapportCMS™ is a pay per use technology which is becoming
famous within the call centre industry for its many benefits. This technology
is packed with excellent features like inbound skills driven routing, digital
call recording, full features IVR, and an automated outbound dialler.
These features are the ones responsible for the many benefits
it provides in upgrading how a call centre operates. It has a simple yet very
comprehensive training and systems support for operational and support
personnel. Other benefits include Human Resources management with a full
recruitment timesheet and gross payroll systems and rapid deployment.
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